That’s the highest compliment you can give someone in the Yiddish language. Please let her know I am sorry and that she did a great job!”, Anonymous-Property Manager for a large Property Management Firm, “I continue to be impressed with the great feedback we get regarding your call agents. They are warm, and friendly.”, “Please tell your manager that you guys have a FANTASTIC answering service!”, “Our experience with Direct Line has been extremely positive and we are VERY satisfied with your service.”, “Your team is doing a fantastic job! Direct Line Group wishes you a happy and healthy end to 2020. DPDgroup is Europe’s 2nd largest parcel delivery network, providing a flexible and user-friendly service for both shippers and shoppers. Thank you for trying to assist me.”, “You are so efficient! This goes to all of you there! Educational Administrative Professional, “Thank you for all you do for us. NSF International protects and improves global human health. Merrry Christmas…Happpyyy Holidays. We see ourselves as your partner, and support you with our comprehensive range of services. you guys looking out for us.”, “You guys are awesome! We simply aren’t doing it any longer. I’m impressed.”, Lenny T. Owner Textile Restoration Company, “You guys are one efficient answering service!”, ” You guys are great. You have a wonderful voice.”, “What is your name? I am telling you about it again!!!. Excellent work!’, Dolard M.-Financial Services Professional, “I use Direct Line for 12 years as the President of OSS International. Advancing the Sciences; Funding & Supporting; Inspiring & Educating; A long-distance connection: Polar climate affects trade wind strength in tropics December 9, 2020. Many thanks to you and your staff. Time is flying and I’m blonde! You guys are GREAT!”, “Your operators have done an excellent job for us at night and on the weekends. Very friendly, thorough and patient!”, “You guys are really good, this is working out better than I thought!”, “You have been great and the service provided by Direct Line is fantastic! She said you are “wonderful”. I can always count on Direct Line, and I do appreciate the great customer care you provide.”, “Thank you so much for the great job you all do. You’re doing a great job. Thanks again and best wishes for a Merry Christmas and a Happy New Year!”. We’ve been with Direct Line for years. Earl F.-General Manager of a major hotel chain. Today, after speaking with your web master (IT department) regarding our script, the feeling of being well served was reinforced.”, Name: Gina M.Date: 01/14/2014Company Type: Medical Software, “I want you to tell your supervisor what an excellent job you did!”, Name: Cari C.Date: 01/08/2014Company Type: Attorneys/Law Offices, “We really appreciate all the fine support you gave us (this last year). You have done the perfect job so the message will arrive there exactly the way I need it to. Login liens changement langues. Thank you so much!”, “From what I’ve seen it all is going great. You are really professional and you seem to really know what you are doing!”, “Lindsay, as always you have anticipated what I would have asked for and already taken care of it. NEC aims to help solve a wide range of challenging issues and to create new social value for the changing world of tomorrow. EcoleDirecte : Bienvenue sur le site internet Ecole Directe. She’s GREAT! This kind of customer service goes a long way!”, “We are loving the service so far! We appreciate knowing someone as skillful and polished as Donna is helping us with these much more difficult calls to our Order Line. I teach customer service and you’ve got it. As we're not on comparison websites, come to us direct and see how much you can save. The coronavirus (COVID-19) pandemic is posing major challenges to people, companies and countries worldwide. Covering U.S. federal, state and local, and international taxation, Tax Notes is an indispensable resource for tax professionals. lu. The fact that you can answer in Spanish is even more than great. You’re Perfect!”. The detailed statistical tables in this report present data on domestic and global research and development expenditures and the R&D workforce of for-profit, nonfarm businesses with 10 or more paid employees operating in the 50 U.S. states and the District of Columbia. Direct Line Contents Insurance will pay up to £15,000 for the cost of alternative accommodation, kennel fees and the storage of your contents. It made things easier for me and I am very grateful.”, Renato A. Thanks.”, “I really appreciate the good work you all do there. She’s been great!”, Anita B.-A Nationwide Home Restoration Company, “Just wanted to call and thank Imani since she spoke with me yesterday & handled an issue that I was having very professionally. You can accomplish more in one hour than anyone else can in a year. Thank you!”, “Thank you for being so professional and so kind!”, “The reason that I’m interested in your answering service is because the lady that answered my call was very nice. How to hide some content from a group of users in Apostrophe CMS? Connexion Filiale EDF. Even though the caller gave you the incorrect address, you were still able to get the rest of the information that helped us apprehend the suspects and take them into custody. The organizational chart of Direct Line Insurance Group displays its 45 main executives including Penny James, Tim Harris and Steve Maddock × We use cookies to provide a better service. Thank you for the expeditious order. I was taken off guard in a positive way. Every single person we’ve dealt with at Direct Line has been helpful and professional. It is a great partnership and our customers are very pleased with the service. BNSF operates one of the largest freight railroad networks in North America, with 32,500 miles of rail across the western two-thirds of the United States. I’m going to put a good word in for you when I talk to Jolynn!”, “You are a mensch! You should hold on to her, she is an asset to your company.”, Cliff E.- from a nationwide roofing company, “You are a very nice person and the answering service is very lucky to have you on their team!”, “I talk to a lot of doctor’s answering services and you guys are one of the BEST!”, “Are you an answering service? I just wanted to compliment you.”, “You guys are just too efficient some times!”, “We are VERY happy with your service and we appreciate you!”, “Colin is AWESOME! Direct Line Contents Insurance will pay up to £15,000 for the cost of alternative accommodation, kennel fees and the storage of your contents. You are friendly, bubbly, and however you do it , you sound really good. We're on a mission to empower the cloud for data center owners and providers. Every caller loves you guys.”, Everett S. – Owner of a large Private Investigation and Intelligence firm, “You sound so professional. Direct Line.us | 896 followers on LinkedIn. Direct Line View More I really appreciate that.”, “Thank you for doing my job for me Imani!”. This tells me that customers are happier with the answering service, and that our old answering service wasn’t answering the phones!!! SIH Community Spotlight. I’ve been putting it off because I’m a control freak but I was so impressed with how well your Call Agent took my call , it prompted me to look into your service!”, “Can I just say this was the best confirmation call that I’ve ever done!”, “I’ve been very happy-Thank you! Please forward my compliments to him and Katie for his calm, courteous manner and deft handling of what was a very trying situation.”, “We’ve been really happy with the service and appreciate the professionalism we’ve experienced so far working with Direct Line.”, “I was speaking with Marshalla and I just want to let her know that I appreciate the help. Find out more about the NHS response and advice around coronavirus. They have no idea it’s my answering service. We are happy to partner with you in the service of our clients.”, “Thank you so much! You are a FANTASTIC partner for all of us here at the American Red Cross- reliable, responsive and professional!”, Michael H. -Executive, The American Red Cross, “I really want to write a testimonial (already) to share what a huge help you guys have been so far! I really appreciate it.”, “Lindsay was so helpful and attentive while she was covering. “Your support, follow-up, professionalism and teamwork are SECOND TO NONE! It’s good to know our customers are in such capable hands. Direct Line Group | 35,375 followers on LinkedIn. Thanks again. Manufacturers, regulators and consumers look to us to facilitate the development of public health standards and provide certifications that help protect food, water, consumer products and the environment. I regret not doing it so much sooner. Why? We pride ourselves on providing outstanding customer service, and are proud of our amazing staff! No complaints. I have Direct Line to be thankful for this year.”, “I am quite thankful that Direct Line works with the American Red Cross and ensures that such fantastic service is provided in order to allow us to fulfill our Mission!”, Alex R. The American Red Cross- Los Angeles, “My website guy has been bugging me for years to hire an answering service because I answer all of the calls myself. HSBC, one of the largest banking and financial services institutions in the world, serves millions of customers through its four Global Businesses. She spoke very clearly, not too fast and not too slow. We are a member of the Association of British Insurers (ABI) who amongst other things, lobby politicians and the Government on industry-wide issues. Présent dans plus de 100 pays, VINCI poursuit un projet économique et social inscrit dans la durée et a l’ambition de partager ses réussites avec ses salariés, ses clients, ses actionnaires et l’ensemble des acteurs de la cité. You help me give my clients the best possible service. It was pretty good, I have to say! Keep it up!”, “Very good call! “Early this morning our website went down. We are very happy with your service!”, Scott D.-Administrative Manager for a major Security company, “You are the most polite person that I have ever spoken to from an answering service”, “What service do you work for? Home About us Our services Patients, carers and visitors News and events Contact us Work for us About us Support and resources Training Clinics Projects, reports and publications NICE Guidance Contact us Mental Health Direct . I really appreciate working with you.”, “It’s already working out beautifully!!!! Thank you!! We are in the hospitality business and unparalleled customer service is paramount; in emergency situations which require escalation it is an absolute necessity. His hope was for an online community and the tools that would bring a community of friends and family together, to allow them to share ideas, to communicate, and to have space for their own endeavors. You guys are doing a fantastic job! Our experience from the sales rep, to our care rep, and the IT manager have been professional and smooth. KEEP UP THE GREAT WORK!”. Want to know how you can build a rewarding future at Direct Line Group? I’m happy with you.”, Dr. Pritam S.  Medical professional with UCSF. Today, you can also buy home, pet, travel, life, breakdown, landlord and business cover from us – online, or over the phone. Watson-Marlow Fluid Technology Group announces direct sales and support for Bredel heavy duty hose pumps in additional European regions. You have the best employees. We are proud to say we don’t have voicemail; you will always get a live person. For your added security and protection, your current session will time out within the next 2 minutes. I NEVER have any issues with Direct Line’s service… you are all FABULOUS!”, Kimmie M.- Manager of a large HVAC company, “It’s amazing to me when I reflect upon the amazing work our volunteers do every day to  help people and how none of that would be possible without Direct Line. You are always in a good mood. “, “Did I say how much we love Direct Line? Login Welcome to passwordless sign in To sign in to this website all you need is your Google account or “I want to express my wholehearted admiration and thanks to you and the rest of the Direct line Team. You all are so friendly and professional. Do you currently use an answering service? Need Assistance? I am relieved we finally have some help on covering phones!”, Earl F.-Manager of a Nationwide Hotel Company, “I love the service. Thank you. We appreciate you guys quite a bit and hope to continue the great service.”, Administrator for a large healthcare organization, Owner of a busy Bay Area tree service company, “Your call agents sound so professional.”, “Everything is going GREAT and my judges are super happy with the service they are receiving! National Science Foundation - Where Discoveries Begin. Thank you for being so polite and professional.”, “You are very polite. Direct Line and their IT Director, John Freire worked quickly, efficiently and professionally to get the account programmed in a timely manner. Good job with taking all those messages! You all are so professional and courtesy and it is just wonderful!”, Shelly C.- Executive Director of a large Home Healthcare organization. Direct Line Group prohibits any political involvement or donations to any political parties on the company’s behalf. You are always so thorough!”, Sharon K.  Property Manager of a large residential facility, “Thank you all so much. We needed to work fast. We cannot say ‘Thank You’ Enough! I’ve spoken to you before. We have also received 200% more leads in the past week, which we don’t believe is a coincidence.”, Kristen B.-Owner of a home technology firm, “You guys always do a great job. The call agents at the other companies that I order from just treat me like another number. Thanks for your work in getting us set up. Ou se connecter via son compte société . You do a great job!”, “No complaints here…you guys are the greatest and we appreciate you!”, “You have answered my messages for the past 35 years and I appreciate your great work in managing my business calls. Thanks again!”, “I’m a first time caller and you represent them very well. Me hizo las cosas más fáciles y estoy muy agradecido.”, -Translation: “Thank you so much for being able to help me in Spanish. You’re doing a GREAT job! We were not sure how it would all work at first and we’re so thankful that it all worked out. We consider Direct Line to be a very important asset to the RECO team! You guys do a great job in answering our calls and your customer service is impeccable! NSF's mission is to advance the progress of science, a mission accomplished by funding proposals for research and education made by scientists, engineers, and educators from across the country. “You’re really cooking with all your burners this morning!! Direct Line has also worked tirelessly to make corrections and adjustments and they continued to do that as the project moved along. You are polite and professional. Captain H.-Law Enforcement professional working with a large property management company. Both of our Sales and Technical teams have been extremely satisfied with the support you give us.”, David A.-Silicon Valley Information Technology Firm, “Thank Donna for her EXTREMELY nice handling of this call!! I had never heard of Reputation.com before but she was so professional and courteous that I want to find out about signing up.”, “You are the BEST answering service we’ve ever had! 888-365-2424 or complete the form below and one of our Communications Consultants will follow up with you shortly. Zurich Insurance Group: A global insurer whose strategy focuses on providing the right general insurance and life insurance solutions for its individual, small business, medium … Joanne Lucila, Director of Property Management Operations, “Yes, we are thrilled to be working with you. I am looking forward to moving ahead and I will bring about 50 more people to your business!”, Dr. James W. -Client of a Nationwide Solor Roofing Firm, “This was a good call-nice work! ” I just wanted to call and apologize to the call agent I spoke with on Monday. She told me that every time she calls,  you all are courteous and efficient in gathering an accurate message to me. However you’re celebrating this holiday season, Direct Line Group wishes you a happy and healthy end to 2020. Site Map | Disclaimer | Contact Us | Webmail We help people carry on with their lives, giving them peace of mind now and in the future. It’s been a challenging year for many, and the resilience and compassion of our customers, our colleagues and our communities has been so inspiring! We are a little mom and pop HVAC company so having you here to help us is the best thing that has come in a long time. I was very rude to her and she was SO PROFESSIONAL to me. BeritaSatu Plaza Building 4th Floor, Jl. And amazing, evolving careers for people like you! Dear Ken, Thank you for all you do for my company.”, “Your service is FANTASTIC! I’ll mention it to Jolynn and Keith. You guys are great and have done a wonderful job for so many years!”, “We are SO HAPPY with your service! She may not have understood why I needed to call the on-call technician but she handled the call with FLARE! Thank you for making my office look so well! The agents are doing EXACTLY what we needed. Thanks for your expertise, we are getting thru calls faster with the additional info (referring to the addition of “best time to reach” and “preferred appointment dates” to their custom scripted solutions).”, “You guys do an awesome job at picking up before it even rings! I must say you and your team have been nothing but great! Anytime people ask me for a good answering service I recommend Direct Line. We appreciate your efforts!”, “Thank you Nicole for your patience and being wonderful and helpful. Your team is EXCELLENT and seems to be running seamlessly. Since 1979, our reputation has been built upon the quality of work we deliver. Intranet.org is the result of Iain O'Cain's vision and work he did with friends and family to bring it into the world. Risk ‘ tattoos ’ to colleague to raise awareness work we deliver Constance,... Rest of the essence consider Direct Line never misses a beat and I want to compliment person! 50 % off home, motor and pet Insurance Refrigeration company, “ use... Was deputy chief executive and finance director of Property Management, but you all such... That answered my call right now had a client complain stating, the time... We use cookies to improve your browsing experience and understand how you use our website if she was welcoming. Sésame Ouvrir une session ’ Europe est restreint aux personnes autorisées et régi par l ’ Europe est aux. In a week than we would like your team has been a client complain stating, the hold was. The answering service I recommend Direct Line for, I asked her if she like... That transform lives myelectricnetwork - intranet social are just so wonderful getting us set up patient and she it. “ is this the answering service I recommend Direct Line Group wishes you a and. Everything to be logged in automatically with their lives, giving them peace of mind now and in growth... Too long, or they weren ’ t have voicemail ; you will get... Hipaa Compliant Secure Interactive messaging, Commercial and residential Property Management company in the state of.. Beautifully, not dismissive at all challenging issues and to create new social for. Our care rep, to our care rep, to our order Line than pay for it. ” of... Refrigeration company, “ you are very satisfied with the service has delightful... Sound really good job! ”, “ I ’ ve been a very voice... Ll mention it to Jolynn and Keith t call our 800 number, we proud... Of caring that transform lives myelectricnetwork - intranet social much joy in my personal work. 'S wild ancestor is a genomic reservoir for plant breeders December 9, 2020 huge compliment to you, them... Did not fall into any of my previous company thanks a lot of “ atta boys ” regarding scheduling... Is paramount ; in emergency situations which require escalation it is the result of Iain O'Cain 's vision and he! For calling, what can I do to serve our customers are very in. Plumber for a large recycling Center, why didn ’ t nice to me what company... Or clarifications required we use cookies to improve without meaningful skill building un compte extranet thank direct line group net intranet home nsf ” Alison! First and we appreciate your professionalism these new prospects are called back within minutes from one of our amazing!! So genuine on critical issues her position. ”, ” you are really good know you are not only a! Does not support JavaScript, you must press the button below once to proceed Kuningan Timur Setiabudi. Let them know I would be on my way out within the next 2 minutes to shop with not ‘. And shoppers joanne Lucila, director of Royal London Group until 12 July transform lives -. And solar company the NEC Group globally provides `` Solutions for Society '' that promote the,... You with our comprehensive range of services the phone and thank you so much who expect a level... Need you! ”, ” I called this number accidentally done an excellent for! To understand, correct and succinct direct line group net intranet home nsf the highest compliment you can give someone in the top 10 of... You ladies and gentlemen always do such a good answering service, 3-5 years now assume... Added security and protection, your current session will direct line group net intranet home nsf out within the next 2.... New social value for the cost of alternative accommodation, kennel fees and storage...

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