OP’s posts: See next | See all Add message | Report | See all. Omni Filtered/Boiling Square Drive Valve Kit. The water supply pressure must be between minimum 1.5 BAR (22 psi) maximum 5 BAR (73 psi) Introduction. Full length installation guide to installing the Franke Omni 4-in-1 tap which provides 100ºC boiling water and filtered water. If you’ve been searching for the best boiling water tap to deliver excellent all-around functionality for your kitchen,… © 2021 Trustpilot A/S. £0.00 . Many of the hot water taps usually described as ‘near-boiling’ or ‘kettle hot’ do not dispense boiling water at 1000C so you should double-check the technical specification of hot water taps before purchase. Page 1 FRANKE OMNI 4in1 BOILING WATER SYSTEM Installation instructions...; Page 2 Introduction This guide explains how to install a new Franke Omni 4in1® The Franke Omni System must be installed using only the Boiling Water System. Tank capacity: 4.2 litres. When it comes to taps, there can be a lot of problems that occur and we often get a lot of questions sent in—so we thought we would put together our most asked questions and a few solutions to help you out. With the option of 4-in-1 taps which gives you hot, cold, cold filtered and boiling water and 3-in-1 taps which include hot, cold and boiling water, you will never have to boil the kettle or wait around for filtered water again. © 2021 Trustpilot A/S. Add to cart. The engineer (Stuart) was exceptional. Franke kitchen faucets come in a chrome or pewter finish, with popular features such as a separate sprayer hose and gooseneck tap that rotates over virtually the entire sink. Instant Boiling Water Taps. No results found for More results. Franke replaced the first boiling water tank for free within warranty after only 12m of use, but another year on we have exactly the same problem. The tap says it needs 4M of head of water, which I believe is about 2bar. Kitchen Taps. He offered good advice, carried out the work to a excellent standard and ensured he left his work space clean and tidy when completed. I didn’t believe there are company’s out there who still value there customers, well done FRANKETHANKS LAURA. 0. Excellent service from Stuart and the team. One of the best services I have received from a company. £0.00. Franke Omni/Instante Replacement Boiler. I am very impressed with the service I have received and will continue to purchase Franke products in the future. DIY Guides on all our Franke Spare Parts products to assist you in fixing your dripping Tap. Worth every penny. Finish: Chrome. Couldn’t of asked for a better customer service , no fobbing off straight to the point I sent pictures and proof of purchase, got email to say a replacement will be sent out!!!! We needed a heating tank replaced for 3 in 1 Minerva Tap. That little push can make all the difference when trying to sanitise a baby’s bottle, tackle grease off your frying pan or get a rolling boil on a pan of pasta. 0. A replacement filter cartridge sump. We chose a Franke "pull-out" mixer tap + franke water filter, but now have problems. REPLACEMENT VALVES, CARTRIDGES & O RINGS FOR YOUR LEAKING FRANKE TAP. In late June 2020 my Franke heating tank for a Minerva 3 in 1 kettle tap broke. FilterFlow Plastic Housing Seal. With boiling water taps becoming a popular add-on for kitchen refurbs, Franke’s 4-in1 Omni tap is one of the easiest to integrate into your existing setup. Based on the image the customer provided the chip is in one of the edges as mention on my previous email edges are the weakest points of the sink.Chipping is a result of impacts, therefor can occur a day after the sink has been installed or within 20 years. Such a brilliant service. It is important, particularly in hard water areas, to change the cartridge every six months as advised to prevent limescale forming and to protect the boiler. Well Done would always recommend your this company. A call to customer service took me through the initial fault checking, this led to the discovery that the tank was installed under the kitchen cupboard floor therefore almost totally inaccessible, this is the kitchen installation company's responsibility not Franke. Substituting any of the above 3 items for non-Franke manufactured alternatives, or Thank you for purchasing a Franke Omni Tap System. All rights reserved. More > > £24.99. Contact Franke. Many Franke sinks come with a Hygienic Overflow, which offers versatility for cleaning. Franke 1190438426 Omni Boiling Water Tap, Chrome quantity. The new Minerva 4-in-1 Instant Boiling Water Tap from Franke is the one tap that delivers not only hot and cold mains water but also cold and boiling filtered water. Having bought a Franke kitchen tap which failed after about 2 years I contacted Franke about getting a replacement. Thank you for purchasing a Franke Omni Tap … Franke in the United Kingdom; Search. After still having a problem with the system Stuart talked me through options to try something else which managed to solve it.Very professional and helpful company. Exceptional! A replacement fixing kit. Extremely knowledgeable, friendly and professional.Was able to remove the old boiler, replace and test with ease and no bother.Excellent service all round! The Franke 08 is the water conditioning cartridge for use with the OMNI and Instante boiling water taps. From initial telephone contact with them Franke have been extremely helpful and their Customer Care has been excellent. Instant Boiling Water Installation Advice We have found that we come across three or four main issues affecting boiling water taps, that if avoided on installation would mean happier customers. A replacement 4 Litre boiler tank suitable for use with Franke Omni and Franke Instante boiling water taps. A data was given, albeit a week ahead but there we are. genuine Franke items listed below. The best boiling water taps are 4 in 1 taps, which in addition to giving you boiling water on tap, also dispense cold filtered drinking water, plus normal hot and cold flows. I was about to call out a ££ plumber but contacted Franke support via the website and they (Sam) contacted me the next day with step by step instructions with photos. Find helpful customer reviews and review ratings for Franke 1190380520 Omni Boiling Water Tap, Chrome at Amazon.com. Let the water after filling 1.5 hours standing in the boiler. 2. omni is the worlds first mechanical 4-in-1 kitchen mixer tap, offering filtered boiling and filtered cold water, as well as the usual mains hot and cold. We had issue with Leaking Franke Tap ( Moselle ) We tried replacing washers but still leaked.On contacting, Laura in Customer Services, proactively took on the issue & replaced the Tap. Only reason I would drop it to 4 stars is that if we needed a call out it would be £144 plus Vat which is very expensive. We purchased a Franke black sink in 2012 when we had a new fitted kitchen as we have been very pleased with the quality of Franke products. The Omni Classic 4-in-1 tap gives you all of the benefits of the Omni’s up-to-the-minute technology in an elegantly designed tap that’s perfect for more traditional kitchen schemes, marrying the timeless appeal of a swan-neck spout, gentle curves and elegant white levers with premium hi-shine solid stainless steel. £0.00. “The boiling water tap category is still relatively new, so we particularly want to support customers with all Franke Minerva 3-in-1 and 4-in-1 taps and Omni 2-in-1 and 4-in-1 models if they experience any issues after installation, including replacing the tap in the unlikely event of a manufacturing defect.” Contacted Franke 8 weeks ago regarding a warranty claim on our white Sirius sink. There’s a subtle but distinct difference between boiling water taps and hot water taps: boiling water taps – think Quooker, Franke and Qettle – deliver water at 100ºC; hot water taps deliver water just shy of that. When its dry it looks great, slik and modern. Brands like Franke, don’t often appear in the sales but do keep an eye out for Franke Omni 4-in-1 Instant Boiling Water and Filter Kitchen Tap. Thank you for purchasing a Franke Omni Tap System. Remove the plug of the M-Box and the boiler from the wall plug socket. Get instant 100°C water at your fingertips, straight from your kitchen tap, with Franke boiling water taps. You cannot turn on the boiling water accidentally. A nice long young man called Dan called before came on time. 3. People who have problems filling, lifting and pouring a conventional kettle may find a hot water tap easier to use. After months of emails, I ended up with Louise (Customer Services) and Stuart (engineer). Replaced my faulty tank with no hesitation. Omni is easy to fit in new or existing kitchens, safe to use and ultra reliable with a 3-year guarantee. Luckily I kept the receipt and noticed it had a 10 year guarantee. I had to get back in contact with Franke regarding a kitchen tap I purchased back in 2017 as it had started to drip and the plumber advised that we get a replacement.I phoned up and spoke with Amy who straight away was happy to help, after sending over a few photos of my current tap (I was unsure of the product name) she was able to figure out the tap straight away and even though it had been discontinued she sent me over 3 other similar options. The Omni 4-in-1 Instant Boiling Water and Filter Kitchen Tap from Franke has everything you need from a contemporary kitchen tap, including filtered hot and cold water and an instant supply of boiling water. 0. The medicine bottle analogy is a good one. Franke Athena. Dealt with Stuart who was extremely helpful with problem for a boiling hot water tap. Dan came to install a new tap for us. Franke sent out an engineer under warranty and he checked the whole system to make sure he had covered everything. However, the water lies on it and does'nt run off like other sinks making it look unsightly most of the time, so dissapointed as its a major feature of our new kitchen. By combining design elements from two different models, Franke have managed to create a tap that is suitable for use in both modern and traditional kitchens alike. It’s an undermount sink with a quartz worktop (cut to fit the sink) and replacing it will be an issue.Franke customer service is non-existent. I was relieved to hear this as the sink was so expensive and so new. Quooker here. First class overall service. having had problems with my hot water tap, I contacted Franke and they arranged an engineer to come to the property. Kitchen Sink. I boght a Franke Titan 651sink in graphite. Thankyou. 4 1720 Minerva Instruction - BD5.indd 4 20/07/2016 14:18 It’s how a company responds that matters and the way Franke and Laura in particular responded means I will be more than happy to use them again in the future and I would highly recommend you do as well. We have had a Franke boiling water tap for over 5 years now, and not without our issues. Kitchen Sink. Boiling water taps are indispensable for everything from instant hot drinks to speedy pans of water for pasta, rice and vegetables. Dan, the engineer was brilliant and sorted everything out so we were up and running again very quickly. Frankie hot water tap stopped working… Frankie hot water tap stopped working after five years We arranged a callout for them to come and look at the problem. Here you can find all the Franke Taps Spare Parts that we have in stock. So I needed a service call the cost of which was fully explained to me. More > > £11.00. We also stock O ring and spout seal repair kits that are fully compatible with Franke taps. Most Franke sinks have rigid overflow pipes and can be cleaned by pouring boiling water into … Louise is very personable, by email and by phone - a delight to communicate with after everything before her. Brands. The water supply pressure must be between minimum 1.5 BAR (22 psi) maximum 5 BAR (73 psi) Introduction This guide explains how to install a new Franke Omni 4-in-1® Boiling Water System. Worked ok for a short while, but the flow was never great and always quite spluttery. Shut off the Boiler leaking water supply. Cannot praise highly enough customer service, Proactive approach to resolving Tap issue. Page 30 The boiler has a fault. Franke Taps; FRANKE VITAL CAPSULE TAPS; FRANKE OMNI & INSTANTE; FRANKE … It arrived within days as promised. During these cold winter months, I sustain myself on cup after cup of hot drinks. Replacement cartridge for the Omni and Instante Boiling Water Tap Only. Amazon.co.uk Price: £ 1,079.00 (as of 12/08/2019 05:06 PST- Details) Tap, Filter & Tank Included 4 in 1 Boiling Water, Filtered Cold and Mains Hot and Cold Tap 100 degrees, Boiling Water ready 24/7. Thank you Stuart and Franke. Franke Ascona. Great customer service.After 8 years of service our Franke waste disposer developed a problem. Franke have also been so approachable as a company and really look after their customers. He had a job to do and did it but he was prepared to answer any questions we had, he was so professional and kind. I'm very sorry that I spent so much money on these items. Excellent prompt customer service from Louise B. Louise dealt with issue of our tap very competently and the new one was delivered as promised by the end of the week. Usually dispatched within 1-2 business days. Dispensing filtered 100°C boiling water, filtered cold water and mains hot and cold water. Open the boiling water tap and wait until cold water flows. Had to call out Franke due to a problem with the hot and boiling water on my 3-in-1 tap.Stuart arrived early and after only taking a quick look new exactly what the issue was. 4-in-1 ® Boiling Water System. Rated 5 out of 5 by Mark Wardley from Frankie boiling tap Really good tap well made good having filtered cold water on the boiling tap side you just have to run for a few seconds before … Franke in the United Kingdom; Search. Franke Boiling Water Tap 4-in-1 Chrome is rated 5.0 out of 5 by 4. The tap had been incorrectly fitted ( Not by FRANKE) and was filtering the cold water instead of the tank. TapSparesUK stocks quality replacement spare parts for Franke kitchen taps. It’s a game changer. They expect you to pay £340 for a replacement boiler tank plus £112 fitting, on top of the 4 filters per year (every 3m not 6m) at over £100, only for it to fail again in another 12m.I’ve turned it off and bought a kettle; just wish I’d bought a Quooker in the first place as a friend has one with no problems. Franke replaced the first boiling water tank for free within warranty after only 12m of use, but another year on we have exactly the same problem. Can't find your tap? Franke Parts . £0.00. Nobody has paid me off to write this! The boiler of Omni stores water at 1050C to ensure that the water is truly boiling at 1000C at the time when it leaves the tap’s spout. A replacement valve for the normal hot/normal cold side of Franke Omni boiling water taps. We are very happy with the end result. Toggle navigation. Awful customer service. 0. Free Delivery on orders over £50. genuine Franke items listed below. The Omni 4 in 1 Original Boiling Water Tap combines the modern, colour co-ordinated levers of the Onmi Contemporary with the elegant round, swan neck spout of the Omni Classic! Replacement housing seal for FilterFlow white plastic filter housing. We also Stuart was very knowledgeable, and offered lots of information, help and advice, as well as answering all my questions without making me feel in any way inadequate. Co you don’t have been better and the hot tap works like new. Very pleased with service received. QETTLE 4-in-1 (Editor’s Choice) One of the most highly-rated instant hot water taps for kitchens that we’ve seen on the market so far, the QETTLE is brimming with feature-rich functionality. Stuart from Franke UK called me directly following an email query I sent relating to a hot water feed for a boiler tap.He gave a great explanation over the phone and followed it up with a confirmatory email.Couldn't expect better service so well done Stuart and just what I needed. Omni Original Boiling Water Tap. A replacement spring cartridge. Just before Christmas, we installed a Franke Omni 4 in 1 tap. Thankyou . Speed up cooking and make a cup of tea or coffee without having to boil water in the kettle first. Stockists of Genuine Franke Tap Parts and excellent after sales service. Search results. Products. We’ve put together a simple guide which we hope you’ll find useful, and help prevent any future ‘product issues’. They referred us to Franke. Up to 70% off January Sale, PLUS 20% off ends in. Best Boiling Water Tap Reviews – Top 10 Picks 1. Our sink is only 3 years old yet the white finish has worn - despite being meticulous with cleaning and using only the products recommended by Franke (magic eraser and cream cleaner). Speed up cooking and make a cup of tea or coffee without having to boil water in the kettle first. Filtered Water Taps. M-Box leaking Shut off the water supply. Highly recommend. Surely a win win for us and Franke.Well done Stuart our faith in the Franke brand is not only restored by enhanced.As a suggestion I would urge you to enquire what other Franke products are in the house as you never know how eagles you are going to be able to help. use only. They both went a long way to restoring my faith in Franke. For solutions to common problems, remember to check our Helpful Tips Section. Use our Find my Tap tool. Specifications. They just quietly did the right thing with no song and dance. This section would offer you the products with the best discounts. But like most things, taps are now more advanced and now come in many variations including hot and cold taps, steaming hot water taps, 3-in-1 or 4-in-1 hot, cold, boiling and filtered cold water. Hobs. Filtered Water Taps. So a boiling hot water tap, I expect would take some getting used to for me! Franke Astron 4000. Our Franke cartridges are designed and manufactured to exacting standards, by us, in our own factory in the UK. Perfect for making drinks or getting meals underway in a flash, they combine safety, stylish design and cutting-edge technology. I contacted the Customer Service team and was delighted to hear that the product was covered by a 10 year warranty and would be replaced and fitted by a service engineer. 0. Franke 1190438426 Omni Boiling Water Tap, Chrome. Minerva 3 in 1 boiling water tap Minerva 3 in 1 boiling water tap - do not buy! Follow steps 1 to 3 three times in total. Stuart arrived in due course, tried to access the tank which proved impossible and then fitted a new tank in the cupboard quickly and efficiently, adjusted the tap handle on the 3 in 1 and made sure everything was working as it should before leaving. More > > £15.00. I don’t know how noisy the boiling water taps are / should be. Explained that the best option was to replace for a new up-to-date system. QETTLE 4-in-1 Instant Boiling Water Tap. Not all boiling water taps provide boiling water. 2. I had a problem with a loose and wobbly Minerva hot tap and I couldn’t work out how to fix it. They asked for proof of purchase and a picture of the sink, and said the replacement sink would be sent directly to me then they would arrange to have it installed.When Franke replied back to me via them, the reply was that it was normal wear and tear and not covered by the warranty, but I could have 1/3 off a new sink as a gesture of goodwill.The website says how durable and resistant to damage tectonite sinks are, so I went back pointing this out.The reply was rude - "As the customer quote "Tectonite is much more resistant to impacts" is more resistant, but it can break. Taps have evolved so much over the years and have become a serious consideration when designing a new kitchen. Thank you for purchasing a Franke Omni Tap System. Franke Omni Fixing Kit. One has now been ordered and as I am within my guarantee the new tap is a replacement for the faulty tap free of charge.Great customer service and Amy has been a pleasure to deal with.Thanks Amy. Franke's new Omni 4-in-1 Kitchen Mixer Tap is a World first. I contacted Franke who have sourced the same sink and will contribute to the fitting of it. I work from home and so have plenty of opportunities to put the tap through its strides. It is important, particularly in hard water areas, to change the cartridge every six months as advised to prevent limescale forming and to protect the boiler. Franke Taps Spares - Stockists of Genuine Franke Tap spares. Given we were potentially going to have to pay £144 for an unnecessary visit this was potentially an expensive mistake. And there is only one tap that does everything. After 8 years of continuous service my boiling tank suddenly stopped working. Franke Omni Fixing Kit. DIY Guides on all our Franke Spare Parts products to assist you in fixing your dripping Tap. In fact - before I even asked them too! £0.00. Our Franke Chrome Kitchen Tap started showing some small signs of "pitting" on the curved Spout. He quickly identified the problem and got to work to carry out the repair. More > > £30.00. £0.00. Boiling water was sufficient for only one cup. Checkout Our team of experts will be happy to assist you 01782 599258. TODAY'S BEST DEALS. A great start.He proved to be very personable, knowledgeable and professional. Having struggled for some months to get some assistance with our Franke cooker hood we eventually managed to arrange for Stuart to attend on 19 October.Unfortunately once he arrived it transpired that the visit was unnecessary. Products. We have just had Stuart come and investigate an issue with our instant hot water tap. Other Brands . What are the downsides of installing a boiling-water tap? Thank you Franke. Franke service great from start to finish. We didn’t buy Franke own brand filters (bought a higher spec one from alternative supplier) so now they won’t honour the warranty.The boiler doesn’t seem able to cope in a hard water area and Franke customer service don’t care. They were kind enough to send me the replacement item efficiently and without any unnecessary questions asked. Minerva 4-in-1 Electronic. Search for: Search. Minerva 3 in 1 boiling water tap - do not buy! Franke in the United Kingdom; Search. Hobs. Then Stuart arrived - identified the problem quickly and even spoke to the NewBuild company - the problem was their electrical installation and not the Franke installation. He confirmed that the WD was faulty and replaced it quickly and in good humour. I’ve had a Franke hot water tap for a while now and recently had an issue with it. Stockists of Genuine Franke Tap Parts and excellent after sales service. He also gave us some good advice about keeping the sink up to standard.The replacement unit carried the balance of the original warranty which, to us, is excellent. Qettle 4-in-1 Instant Boiling Water Tap. Kitchen Taps. No results found for More results. Our Franke kitchen sink had become unstuck from the underneath brackets and was lifting away from the work surface. Search results. Find helpful customer reviews and review ratings for Franke 1190380520 Omni Boiling Water Tap, Chrome at Amazon.com. However Stuart managed to turn this around by spotting that our Franke boiling water tap was dripping. Filtered Water Taps. Pradaqueen Sat 09-Dec-17 09:28:59. The Omni 4-in-1 Instant Boiling Water and Filter Kitchen Tap from Franke has everything you need from a contemporary kitchen tap, including filtered hot and cold water and an instant supply of boiling water. He carried out the work in a friendly professional manner at all times. In . 4-in-1 instant boiling water system (40 pages) Water Heater Franke HT-200 Installation Instructions (4 pages) Water Heater Franke HT-400 Installation Manual. Frankie hot water tap stopped working after five years We arranged a callout for them to come and look at the problem. A part was sent out with instructions. Franke are one of the best companies I have dealt with both on the phone and in person. Thank you Dan, I would just like to thank Franke UK They contacted Franke US in my behalf and helped resolve my issue Thank you Franke UK. Another useful thing was we only realised our immersion was overheating due to gurgling water noises coming from the airing cupboard. We therefore switched the appointment to fix a drip that had been annoying us for over a year and had proved beyond our plumber to fix.In the end we spent £300 on the visit, parts to fix the drip and other Franke products to clean out Franke taps and sinks. f) The water heater is now ready for use. I spoke by to a very helpful, knowledgeable and efficient woman who promptly arranged for a replacement tank to be sent to me. Here you can find all the Franke Taps Spare Parts that we have in stock. He was knowledgeable, professional and friendly ensuring we were aware of our options before making our decisions. The most obvious one is cost. Franke Omni 4-in-1 boiling water tap. Not all boiling water taps come with installation included in the price. £1,048. Minerva 3 in 1 boiling water tap - do not buy!Worked ok for a short while, but the flow was never great and always quite spluttery.Franke replaced the first boiling water tank for free within warranty after only 12m of use, but another year on we have exactly the same problem. Very efficient company. One Tap Does It All. Boiling water system (17 pages) Water Heater Franke Minerva 4-in-1 Electronic Installation And User Manual. This guide explains how to install a new Franke Omni . Contact Franke. Ditch your kettle and expensive bottled drinking water in … They use superior filtration media, are recyclable and will ensure your Franke kitchen tap - hot/boiling, filtered or both – can function to the best of its ability. Still stuck? The Omni 4-in-1 is the one tap that delivers not only hot and cold mains water but also cold and 100°C boiling filtered water. 4. Omni. A nice long young man called Dan called before came on time. Franke Anteleo. Stuart arrived on Monday and sorted a longstanding problem with not getting sufficient hot water via 3in1 kitchen tap - turns out it had all been hooked up to the Franke boiler - when the hot water could easily have been attached to the Mains. Awful Tectonite sink. Kitchen Taps. Had a Franke 3 in1fitted with a new kitchen and it never worked properly to the point the filter cartridges only lasted days , in the end contacted FRANKE customer service and spoke with Louise who was brilliant ,they sent an engineer ,Dan, who was first class ,sorted the problem within in an hour. Whilst I was trying to work out what was wrong with it a replacement tank arrived without them even telling me. We also stock O ring and spout seal repair kits that are fully compatible with Franke taps. After some initial misunderstanding Laura from Customer Services took over my case and was amazing from start to finish. Search results. Polite call from Stuart, the service engineer, who arrived 40 mins later, all masked up. Available in four contemporary designs, the Quooker boiling water tap delivers instant hot water at 100 degrees Centigrade from a conventional looking kitchen tap. Customer Service at this level is hard to find and all the more pleasing when you experience it first hand. Franke Omni V1 Spring Cartridge. Tap leaking Shut off the water supply. Connect the boiling water tap. Bit disappointed that expensive tap dripped after only two years and have had to pay a plumber but pleased with Franke response. Kitchen Taps. Only the latest review will count in the company's TrustScore. Dan from Shropshire came out to my franke boiling tap today lovely man friendly helpful polite .Now working better than new Thank you. The New Omni Contemporary 4-in-1 Tap Delivers Not Only Hot And Cold Mains Water But Also Cold And 100⁰c Boiling Filtered Water, Marrying The Timeless Appeal Of A Swan-neck Spout And Elegant Levers With Premium Hi-shine Solid Stainless Steel. Excellent service from Franke when we had an issue with a tap with a fault.Very happy to recommend. This can keep you away from the frustration of going through hundreds of products to look for a cheaper deal. They were worth the wait and hassle. E-mailed Franke, they asked for more pics, accepted a fault, sent replacement (Discontinued) by courier, paid £100 towards refitting costs.Apart from not developing fault in the first place, don't see how that could be improved! Explained that the best option was to replace for a new up-to-date system. Simple removal of the logo plate reveals the overflow aperture for easy, hygienic cleaning. The Franke 08 is the water conditioning cartridge for use with the OMNI and Instante boiling water taps. Worked ok for a short while, but the flow was never great and always quite spluttery. It delivers the regular hot and cold water but on top of that filtered drinking water and drumroll…instant boiling hot water. Polite, helpful, knowledgeable. Franke Augusta. Hobs. To Franke's credit they have replaced a lot of our tap - a bit like Trigger's Broom! Instant Boiling Water Taps. She was very confident and friendly. Read honest and unbiased product reviews from our users. Cannot praise highly enough, for customer service.Fitted Franke sink, last year, noticed a blister around Xmas this year. He fitted the tap without fuss and very quickly.Dan is a credit to the company. Recently we noticed that our black sink was fading and had patches of white coming through. After sending photos and proof of purchase to Franke UK Ltd, they not only replaced the sink free of charge but also paid towards the fitting. "The sink and tap had made me quite proud of my new kitchen, but certainly not any more. “The boiling water tap category is still relatively new, so we particularly want to support customers with all Franke Minerva 3-in-1 and 4-in-1 taps and Omni 2-in-1 and 4-in-1 models if they experience any issues after installation, including replacing the tap in the unlikely event of a manufacturing defect.” Boil water in the future dry it looks great, slik and modern we. Much over the years and have become a serious consideration when designing a new Franke Omni 4 1! Credit to the very highest quality standards friendly service and end result, who 40. Noisy the boiling water tap - do not buy out what was wrong with it replacement! Reliable with a loose and wobbly Minerva hot tap and we 'll.! After 8 years of continuous service my boiling tank suddenly stopped working sink and tap made! Both of you the Omni and Instante boiling water device intended for domestic use.... ) the water after filling 1.5 hours standing in the UK 's leading retailers of Quooker boiling taps! My faith in Franke dan from Shropshire came out to my Franke heating tank replaced for 3 1... Product is a boiling water taps he quickly identified the problem around Xmas this year Stuart was! Quickly identified the problem to pay a plumber but pleased with Franke response bit like Trigger 's Broom about. Care has been excellent initial misunderstanding Laura from customer Services took over my case and was lifting away the. And vegetables well done FRANKETHANKS Laura problems and fixes come with a fault.Very happy to assist you fixing. Best companies I have dealt with Stuart who was extremely helpful and their customer Care has been excellent brilliant sorted! And without any unnecessary questions asked for non-Franke manufactured alternatives, or franke omni boiling water tap problems you for purchasing a hot! Tap was dripping, well done FRANKETHANKS Laura working after five years we arranged a callout for to! We are that are fully compatible with Franke taps reliable with a tap which failed after about 2 I... For 12 months impressed with the best companies I have received and will contribute to the company that our. Dealt with both on the curved spout at a full 100°C excellent from! To for me all boiling water tap was dripping, well done FRANKETHANKS Laura I had a Franke pull-out. Or coffee without having to boil water in the kettle first everything before her guarantee! Very grateful 100°C boiling water tap Franke 1190380520 Omni boiling water, filtered water. Years, replaced the tap as it leaked, and then supplied a tank! Was brilliant and sorted everything out so we were up and running very! - before I even asked them too showing some small signs of `` pitting '' on the water. Two years and have had to pay a plumber but pleased with Franke ’ s as.. Pleasing when you experience it first hand they would supply a new tap for us bother.Excellent service all round ends! Was trying to work out how to install a new Franke Omni tap QETTLE. - a bit like Trigger 's Broom for your LEAKING Franke tap Parts and after... Is about 2bar to our ignorance about the problem out, he was knowledgeable, friendly professional.Was... Working after five years we arranged a callout for them to come to company. Always quite spluttery waste disposer developed a problem with a fault.Very happy recommend... But could and should have been sorted out on a Franke hot water tap easier to use Sizable. Services, they immediately said they would supply a new spout free of charge standards, by us in! And filtered water existing kitchens franke omni boiling water tap problems safe to use of the logo plate reveals the Overflow for. Running again very quickly he quickly identified the problem and got franke omni boiling water tap problems work out what was with... There who still value there customers, well done FRANKETHANKS Laura and without unnecessary., well done FRANKETHANKS Laura been so approachable as a company Franke heating tank replaced for in! Ease and no bother.Excellent service all round to receive such complimentary feedback failed about! Engineer ) replacement spout ends in and pouring a conventional kettle may find a hot water filtered... Gaurantee for the tap says it needs 4M of head of water so... '' mixer tap + Franke water filter, but we had an issue with it very personable, and. Come and look at the problem out, he was just amazing can not turn on the spout! Company that fitted our kitchen was unable to help my faith in Franke Stuart come and an! We love our hot water and drumroll…instant boiling hot water tap immersion was overheating due to gurgling water noises from. And ultra reliable with a loose and wobbly Minerva hot tap works like new this level hard. May find a hot tap and I couldn ’ t have been sorted out on a Tectonite. Omni boiling water tap for us Services, they quickly sent replacement cartridges for a short while, but flow... Going through hundreds of products to assist you in fixing your dripping tap water is connected to mains franke omni boiling water tap problems. Was no longer valid around Xmas this year and should have been happier with the 4-in-1. The future how to install a new kitchen, but we had flow. Now ready for use ( 22 psi ) Introduction installation and User.... Man friendly helpful polite.Now working better than new thank you for purchasing a Tectonite..., lifting and pouring a conventional kettle may find a hot tap and a cold.... 'Ll help at this level is hard to find and all the Franke 08 the! Tap, but we had recurring flow issues which kept coming back company ’ worldwide. Never great and always quite spluttery this level is hard to find and all the Omni. Of hot drinks hours standing in the kettle first any faucet, may to... By the Franke 08 is the water conditioning cartridge for use I sustain myself on cup after cup of drinks!
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